HOME.
Design of a new estate agency experience in the era of digitalisation.
CLIENT
Thierry immobilier is a family estate agency .
MY ROLE
Space Designer
I worked in a team for 1 month on revisiting the physical experience of the client into the agency.
TOOLS
Sketch-up, Keyshot,
Adobe photoshop.
THE CHALLENGE
Reconsider with the digitalisation of estate services,
the user experience in agency
GOALS
Vision
Assert the family dimension of the agency to preserve the proximity with the client audience .
User-friendly
Facilitate the accessibility to the estate services for the customer and the human relationship with the estate agent.
Experience
Welcome the client, as a guest to make him feel at home.
THE SOLUTION
Home.
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The design process was driven from the beginning to facilitate the client belonging spirit to the agency. I worked with the team to rethink the existing agency configuration based on the users feedback .
Following this process I was able to reimagine the existing physical experience, by adding more open preview into the business estate journey, open access to practical informations, and open space for informal discussions .
